Your personal data is a trust we take seriously. This Privacy Policy clearly sets out what information we collect, why we collect it, and how we keep it secure.
Summary: Jetway takes your privacy seriously. We collect only what's necessary, never sell your data to third parties, and strictly adhere to international data protection standards.
This Privacy Policy applies to the Jetway platform (jetway.im) and all its services. By opening an account, placing bets, or using our services in any way, you are agreeing to this Privacy Policy.
Jetway believes transparency is the foundation of trust. That's why this privacy policy is written in clear, straightforward language — so you truly understand what we do and don't do with your data.
This Privacy Policy applies to all registered members, website visitors, and anyone using our services — whether you access our platform from Bangladesh or anywhere else in the world.
Important: This Privacy Policy applies to our Terms & Conditionsmust be read together with. Both documents together govern your relationship with Jetway.
Jetway only collects the information necessary to provide you with a quality service and ensure platform security. We never collect data beyond what is needed.
Information you provide directly when registering or using our services:
When you use Jetway, certain technical information is collected automatically:
We may occasionally verify information against trusted third-party sources — such as identity verification agencies or payment processors. This is done entirely for your protection.
| Data Type | Reason for Collection | Required? |
|---|---|---|
| Name & Identity | Account Registration & KYC | Yes |
| Mobile Number | OTP Verification & Communication | Yes |
| Payment Information | Deposits & Withdrawals | Yes |
| Device Data | Security & Fraud Prevention | Automated |
| Betting History | Service Delivery & Record-Keeping | Automated |
Jetway uses your personal information only for specific, legitimate purposes. We never sell your data to advertisers or share it without authorization.
We use your contact details to send important account notifications, transaction confirmations, security alerts, and — with your consent — promotional offers.
Your Control: You can opt out of marketing communications at any time through your account settings. However, important account-related notifications will always be sent.
Jetway never sells your personal data. However, in limited circumstances, information may be shared with trusted third parties.
Warning: If any third party claims to be a Jetway partner and requests your information on our behalf, do not share anything without verifying first. If in doubt, contact us at support@jetway.im.
Jetway uses cookies and similar technologies on its website to enhance your browsing experience and help the platform function more effectively.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login Session, Security | Cleared at End of Session |
| Functional Cookies | Language & Preference Settings | 1 Year |
| Analytics Cookies | Traffic Analysis | 2 Years |
| Security Cookies | Fraud Prevention | 30 Days |
You can block or delete cookies through your browser settings. However, disabling essential cookies may affect certain platform features — such as staying logged in or saving your preferences.
Jetway uses industry-leading security technology to protect your data. Our security infrastructure is regularly tested against international standards.
In the event of a data breach, Jetway will notify affected members and the relevant regulatory authorities within 72 hours. We will act swiftly to contain and minimize any damage.
Here's how you can help: Use a strong password, keep 2FA enabled, and report any suspicious activity to us immediately.
Jetway retains your data only for as long as necessary. Once legal obligations and business requirements have been met, your data is securely deleted.
| Data Type | Retention Period |
|---|---|
| Account Information | 5 Years After Account Closure |
| Transaction Records | 7 Years (Legal Requirement) |
| KYC Documents | 5 Years |
| Betting History | 3 Years |
| Support Conversations | 2 Years |
| Log Files | 1 Year |
Once the retention period expires, your data is permanently deleted or fully anonymised so you can no longer be identified.
Jetway respects your data rights. Below are your key rights, which you can exercise at any time.
You have the right to know what information we hold about you and to receive a copy of it.
You may request corrections to any inaccurate or incomplete information.
In certain circumstances, you can request that your data be deleted.
You may request that the use of your data be restricted.
You have the right to receive your data in a structured format and transfer it to another service.
You have the right to object to your data being used for specific purposes.
To Exercise Your Rights: Email us at support@jetway.im and we'll respond within 30 days. We may ask for some information to verify your identity.
Jetway strictly prohibits collecting data from or providing services to anyone under the age of 18. Age is verified at registration, and KYC documents may be requested if there is any doubt.
If we hold any data belonging to a minor, it will be deleted immediately and the associated account will be closed upon request from a parent or guardian.
Warning: If you become aware that a minor is using Jetway, please notify us immediately at support@jetway.im.
Jetway may update this privacy policy from time to time. We will notify you of any significant changes via email or an in-platform notification before they take effect.
Previous versions are retained by us and available upon request.
If you have any questions, concerns, or complaints about this privacy policy, please reach out to us directly.
Our Commitment: We take all privacy-related complaints with the utmost seriousness and work to resolve them as quickly as possible.
We don't just talk about privacy — every technical and policy measure we take is designed to protect it.
Every login, transaction, and piece of personal information is protected with bank-grade encryption — no one can intercept your data in transit.
Jetway does not sell your information to advertisers or data brokers. Your data belongs to you.
Independent third parties regularly audit Jetway's security infrastructure. Any vulnerabilities identified are addressed promptly.
Nothing is buried in fine print or complex legal language. Our privacy policy is written in plain, simple terms — easy to read and easy to understand.
You can opt out of marketing communications, download your data, or delete your account at any time — all from your account settings.
We typically respond to all privacy requests or complaints within 24 hours and aim to resolve them within 30 days.
You've read our privacy policy and know exactly how your data is protected. Go ahead and create your account with confidence — the thrill of betting awaits.
By registering, you agree to our Privacy Policy and Terms & Conditions you agree.